Shipping Policy

Thank you for shopping with Furenvast. We are committed to providing a smooth, reliable, and enjoyable shopping experience. Please review our shipping policy below to learn how we process and deliver your orders.

Shipping Methods & Delivery Costs

Shipping Fees:

• USA: $6.95 for orders under $50
  Free shipping on orders over $50

• Europe: €6.95 for orders under €50
  Free shipping on orders over €50

• Rest of the World: $15.95 for orders under $50
  Free shipping on orders over $50

Estimated Delivery Times

• USA (Standard Shipping): 3–4 business days (Monday – Friday)

• Europe (Standard Shipping): 3–4 business days (Monday – Friday)

• Rest of the World (Standard Shipping): 6–12 business days (Monday – Friday)

Please note: Delivery times are estimates and can vary due to customs clearance, local holidays, or weather conditions.

Order Processing

• Orders are typically processed and shipped within 1–3 business days from the date of purchase.

• Orders placed on weekends or public holidays will be processed on the next business day.

Warehousing & Shipping Locations

To ensure faster and more efficient delivery, Furenvast operates from one main warehouse:

• For customers worldwide:
  Orders ship from our US warehouse:
  Furenvast
  13116 Miley Niquiporo Ln
  Tickfaw, LA 70466
  United States
  Phone: +1 (985) 215-2155

This centralized warehousing helps us deliver your orders quickly and reliably.

Shipment Confirmation & Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. Tracking information usually activates within 24 hours.
You can track your shipment through the link in your confirmation email or directly on the carrier’s website.

Delivery Delays & Exceptions

While we strive to deliver your order within the estimated timeframes, unforeseen delays can occur due to:

• Customs procedures

• Inclement weather

• High seasonal demand

• Logistical issues with carriers

We appreciate your patience and understanding in such situations. If your order is significantly delayed, please contact us at contact@furenvast.com for assistance.

Customs, Duties, and Taxes

For international orders, please be aware that customs duties, taxes, and fees may be levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
We recommend checking with your local customs office for more information before placing your order.

Incorrect Address & Undeliverable Packages

Please ensure your shipping address is accurate and complete at checkout. Furenvast is not responsible for packages lost or undeliverable due to incorrect address information provided by the customer.
If a package is returned to us as undeliverable due to an incorrect address, we will contact you to arrange re-shipment. Additional shipping fees may apply.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it, please:

• Check with neighbors or family members

• Look in hidden areas around your delivery location

• Contact the shipping carrier directly to report the issue

If you still cannot locate your package, please contact us at contact@furenvast.com. We will assist you in filing a claim with the carrier and work towards a resolution.

Questions & Support

For any questions regarding your order or our shipping policy, please don’t hesitate to contact our customer support team at contact@furenvast.com. We are here to help!